Business Communications Cost Analysis
The cost of business communications is one of your biggest overheads
- Overhead Reduction
- Usage Monitoring
- Value for Money
- Communications Efficiencies
- Line Provision
- Call & Data Volumes
Whilst your current service contract may have reflected your original business needs, additional handsets, increased usage and a competitive market makes it highly unlikely your original set-up will still represent value for money.
As most businesses do not review their communication costs as part of their annual budget, many are paying too much for calls and are not aware how better monitoring could attract significant cost reductions or make their company more efficient. For example, how much is ‘internal’ traffic i.e. calls or data between staff?
All of the following factors can affect the cost of your business communications and should therefore be strictly monitored and reported on monthly:
- Use of DDI –Direct dial lines avoid blocking published numbers
- Call duration – Is this increasing or decreasing?
- Call volumes – Identify peak times
- Internal Vs External – Calls and messages between staff represent a major cost
- Messaging and data volumes – Do you have capacity or speed issues?
- Lines contracted Vs Lines used – The right ratio?
Business communications cost reductions can be achieved through call routing (using the cheapest available network), ‘piggy backing’ calls and data, spreading traffic to use spare capacity and centralised procurement of lines/services.
As well as having the reporting and analysis tools to help you achieve a more efficient use of your existing telecoms solutions, SNC is also a supplier of mobile and fixed line voice and data services and a range of low price call packages that mean we can not only identify the savings but deliver them too.
We have helped clients save thousands (£gbp) through better monitoring and planning – even when the client believed they were achieving value for money.
To find out where you can make savings or improve the quality and performance of your telecoms strategy, contact us today